Politique d’expédition

Shipping Policy

At WaiiQi, we offer free worldwide shipping for all orders. Here's everything you need to know about our shipping policy:

Processing Time:

  • All orders are processed within 2 business days after they are placed. Orders placed on weekends or holidays will be processed on the following business day.

Shipping Time:

  • Once your order has been processed and shipped, it will typically arrive within 3 to 7 business days, depending on your location. Please note that international orders may take longer to arrive due to customs processing.

Shipping Method:

  • We use reliable and reputable shipping carriers to ensure your order reaches you in good condition and within the estimated delivery time.

Tracking Your Order:

  • You will receive a shipping confirmation email with a tracking number once your order has been shipped. You can use this tracking number to monitor the progress of your delivery.

Customs and Import Duties:

  • For international orders, customs and import duties may apply, depending on your country's regulations. These fees are the responsibility of the customer and are not included in the purchase price or shipping cost. Please check with your local customs office for more information on potential fees.

Lost or Damaged Items:

  • We take great care to ensure that your order is packed securely. In the rare event that your order is lost or arrives damaged, please contact our customer support team, and we will assist you in resolving the issue.

Delivery Address:

  • Please ensure that your delivery address is accurate and complete to prevent any shipping delays. We are not responsible for orders with incorrect or incomplete addresses.

Order Cancellation:

  • If you wish to cancel your order, please contact us as soon as possible. Once an order has been processed and shipped, it cannot be canceled.

Questions or Concerns:

  • If you have any questions or concerns about your order's shipping status or delivery, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure your shopping experience with WaiiQi is exceptional.

Thank you for choosing WaiiQi. We hope you enjoy your surf-inspired jewelry, and we look forward to serving you again in the future.